~ How bad will our yard look after you finish the installation of our sprinkler system?
~ What are the annual costs in maintaining a sprinkler system after the installation?
~ How long does it take to install an average sprinkler system?
~ How much does an average sprinkler system cost?
~ How much do you charge per zone?
~ Will my water bill go up after installing a sprinkler system?
~ If we need to contact you for service work or questions, how hard is it to get a hold of you?
~ Do you give free estimates for repair work?
~ Are your employees experienced?
~ We have a zone that won’t shut off.  We have turned the controller to “off”. We even unplugged the controller, but the zone continues to run.  What should we do?
~ Why is your bid higher than the bid I received from my landscaper?
~ Do I have to have a backflow test performed on my system every year?
~ We can’t find our valve boxes where our automatic valves are located. Do you have the ability to do this for us without digging up our entire yard?
~ Our Double Check Valve Assembly (DCVA) failed.  Can you replace it for us?
~ Can you add sprinkler heads to existing zones for added coverage?

 

How bad will our yard look after you finish the installation of our sprinkler system?

In most cases it is very difficult to tell that we were even there, because of our attention to detail method of installation.  When pipe is installed through lawn areas, we use a sod cutter to cut out a strip of sod where the trench will be dug.  After the trench is dug and the pipe is installed, the soil is raked back into the trench, and then a leaf rake is used to clean any small particles of soil from off the lawn into the trench, and then the sod is laid back on top of the trench and then tamped back flush with a hand operated tamper.  When pipe is installed in shrub bed areas, the bark is raked back before the trench is dug, and then raked back over the trench after it is back filled.  We have had many of our customers praise us with phases as “our place looks better now than it did before you installed our system”. BACK TO TOP ^


What are the annual costs in maintaining a sprinkler system after the installation?

Winterizing the system and performing a backflow test are the two main maintenance requirements.  Winterization costs $70.00 plus tax.  Backflow Testing costs $40.00 plus tax.  Our spring start up service is used by many of our customers.  The cost is usually $90.00 plus tax plus parts.  Spring start up is a service that the customer can perform himself, thus eliminating that cost. BACK TO TOP ^


How long does it take to install an average sprinkler system?

Most systems are installed in 4 days or less.  Once we start the installation we stay on the job each consecutive day until completion. BACK TO TOP ^


How much does an average sprinkler system cost?

There are many factors that affect the cost of a sprinkler system.  The complexity of the landscape is probably the biggest factor.  An average system ranges in price from $3,0000.00 to $7,000.00.  The majority of our average size sprinkler systems range from $4,500.00 to $5,500.00.  We recommend obtaining a free estimate/bid from us in order to customize a system to fit your needs and budget. BACK TO TOP ^


How much do you charge per zone?

We don’t use that method of giving bids because it is not accurate.  One zone may have 4 pop up gear drive heads, and another zone may have 15 pop spray heads.  We bid our systems based on the total of all sprinkler heads, zones, controller, length of the mainline, cost of hooking up to the water source at the point of connection.  This proves to be the most accurate method of bidding the job and gives the customer the best price. BACK TO TOP ^


Will my water bill go up after installing a sprinkler system?

Customers who have done a diligent job of hand watering their landscape find that their water bill goes down after installing a sprinkler system.  The controller of their sprinkler system gives precise timing on all zones and allows for accurate control of the water usage, while maintaining a healthy landscape. BACK TO TOP ^


If we need to contact you for service work or for questions, how hard is it to get a hold of you?

Someone is in the office throughout the day.  If we don’t answer the phone when you call, it is usually because we are on another line.  We typically will call you back within a short period of time.  If you have had us install your system, you will have Bob’s cell phone.  He usually answers or gives a quick call back. BACK TO TOP ^


Do you give free estimates for repair work?

Depending on what the problem is we can often give you a rough idea over the phone.  Most extensive repair work is difficult to estimate until our service man gets into the job for an hour or two.  Usually at that point he can give you a fairly accurate idea of what it will take to finish the repair and what it will cost.  Many simple repairs cost a minimum $90.00 labor plus $2.00 to $10.00 in parts. BACK TO TOP ^


Are your employee’s experienced?

Both service men have a combined experience of 20 years.  One has 13 years and the other 7.  Both men are given rave reviews from our customers to our office on almost a daily basis.  Their work ethic is a reflection of the World War II generation work ethic.  They hustle, are conscientious, are polite, and listen to the concerns and instructions of our customers.  Bob Darnall, the owner, has 38 years experience.  Our best attribute is that we care. We take pride in our workmanship.  We are a small company on purpose. BACK TO TOP ^


We have a zone that won’t shut off.  We have turned the controller to “off”. We even unplugged the controller, but the zone continues to run.  What should we do?

Most of the time when a zone does not shut off it is not related to the electrical part of the system.  If you know where your main shut off valve to the system is located (usually at the point of connection), go there and close that valve.  Some systems don’t have a main shut off valve, but they do have a Double Check Valve Assembly (DCVA), often located by the water meter out by the street.  There are two straight handle valves on either side of this assembly.  Turn either one in a clockwise direction one quarter  turn until the handle is perpendicular to the direction of flow of the water pipe.  This will close the valve and stop the water flow to the entire system.  Give us a call and we will come out and repair the valve to the zone that won’t shut off. BACK TO TOP ^


Why is your bid higher than the bid I received from my landscaper?

We specialize in only sprinkler systems and are committed to high standards of design, workmanship, and materials.  We take the time to bury the pipe 8” to 12” deep and to restore the landscape meticulously back to original conditions.  We use two to three times as many sprinkler heads and zones as many landscape companies do.  All materials that we use are heavy duty and the best name brands.  We do many repairs on systems installed by landscape companies and find that the pipe is often buried only 2” to 3” deep.  It is always a light weight PVC pipe. BACK TO TOP ^


Do I have to have a backflow test performed on my system every year?

Yes.  It is state law.  It is required by the Department of Health. BACK TO TOP ^


We can’t find our valve boxes where our automatic valves are located.  Do you have the ability to do this for us without digging up our entire yard?

Yes.  Our lead service man is an expert at locating valve boxes.  He uses wire locating equipment and depending upon the difficulty is able to locate valve boxes within 15 minutes to 2 hours. BACK TO TOP ^


Our Double Check Valve Assembly (DCVA) failed.  Can you replace it for us?

Yes.  Our service men do this service often.  The cost ranges from $350.00 to $600.00 depending upon the difficulty of the replacement. BACK TO TOP ^


Can you add sprinkler heads to existing zones for added coverage?

Most of the time we can do this.  If there are a maximum number of heads on the zone already, then the solution may be to add a zone.  There is always an answer to any coverage issues you may have. BACK TO TOP ^

 



Alpine Sprinklers - Design, Installation, Repairs - 425.391.8701
Licensed, Bonded, and Insured - A+ Rating BBB - Serving the Eastside Since 1975